Terms & Conditions

For the purposes of these Terms and Conditions, the following definitions apply:

• "sg8" or "the Platform" refers to the online casino website accessible at sg8.live, including all games, services, features, and content made available therein.
• "Player," "User," "you," or "your" refers to any individual who accesses, registers, or uses the sg8 platform in any capacity.
• "Account" refers to the registered player account created on sg8, through which the player accesses games and manages funds.
• "Real Money Play" refers to any wagering activity conducted using actual funds deposited into a player's sg8 account.
• "Bonus Funds" refers to any promotional credits, free spins, or incentive amounts credited to a player's account by sg8 as part of a promotion or offer.
• "PAGCOR" refers to the Philippine Amusement and Gaming Corporation, the government body responsible for regulating gaming activities in the Philippines.
• "Prohibited Jurisdiction" refers to any country, territory, or region from which access to and use of sg8 is restricted or prohibited under applicable law.
• "KYC" refers to Know Your Customer verification procedures required to confirm a player's identity, age, and eligibility.
• "PHP" or "₱" refers to the Philippine Peso, the official currency used for all transactions on the sg8 platform.

To be eligible to register and use the sg8 platform, you must satisfy all of the following conditions at the time of registration and on a continuing basis throughout your use of the platform:

• You are at least 21 years of age.
• You are a natural person and not a corporation, partnership, or other legal entity.
• You are accessing sg8 from the Philippines or from a jurisdiction where online casino gaming is not prohibited by applicable law.
• You are not a resident of any Prohibited Jurisdiction.
• You are not an employee, contractor, director, officer, or agent of sg8 or any of its affiliated companies, nor an immediate family member of any such person.
• You are not subject to any self-exclusion order, whether imposed by sg8 or by PAGCOR or any other regulatory authority.
• You have not previously had an sg8 account terminated for breach of these Terms.
• You are acting on your own behalf and not as an agent or representative of any third party.

Registration Process

To create an sg8 account, you must provide accurate, complete, and current information as requested during the registration process. This includes, but is not limited to, your full legal name, date of birth, residential address, email address, and mobile number. You agree to update this information promptly if it changes.

sg8 reserves the right to require additional documentation at any time to verify your identity, age, or eligibility. Failure to provide requested documentation within a reasonable timeframe may result in account suspension or closure. Each individual is permitted to hold only one registered account on sg8. The creation of multiple accounts by a single individual is strictly prohibited and will result in the closure of all associated accounts and forfeiture of any funds held therein.

You are solely responsible for maintaining the confidentiality and security of your sg8 account login credentials, including your username and password. You must not share your account credentials with any other person or allow any third party to access your account.

You are fully liable for all activity conducted through your account, whether or not such activity was authorized by you. sg8 will not be responsible for any losses arising from unauthorized use of your account where you have failed to take reasonable steps to protect your credentials.

If you suspect that your account has been accessed without your authorization, or that your credentials have been compromised, you must notify sg8 immediately through the 24/7 live chat support channel. sg8 will take reasonable steps to secure your account upon receiving such notification.

KYC Verification

sg8 is required under PAGCOR regulations and applicable Philippine anti-money laundering laws to conduct Know Your Customer (KYC) verification on all registered accounts. You may be required to submit government-issued identification documents, proof of address, and proof of payment method ownership at any stage of your account lifecycle. Withdrawal requests may be held pending completion of KYC verification. sg8 reserves the right to suspend or close accounts where KYC requirements are not met within a specified timeframe.

Account Inactivity

An account is considered inactive if no login activity has been recorded for a continuous period of 12 months. sg8 reserves the right to apply an inactivity fee to dormant accounts in accordance with its prevailing fee schedule, which will be communicated to the player prior to application. Players will be notified by email before any inactivity fee is applied.

All financial transactions on sg8 are conducted in Philippine Peso (PHP / ₱). sg8 supports deposits and withdrawals through the following approved payment channels: GCash, PayMaya, BPI, BDO, and Metrobank. The availability of specific payment methods may vary and is subject to change without prior notice.

Deposits

The minimum deposit amount on sg8 is ₱50. Deposits are generally credited to your account in real time or within a short processing window, depending on the payment method used. sg8 does not charge fees on deposits, though your payment provider may apply their own transaction charges.

You may only deposit funds from payment accounts that are registered in your own name. Deposits from third-party accounts are not permitted. sg8 reserves the right to reverse any deposit that cannot be verified as originating from an account held in the player's name.

Withdrawals

Withdrawal requests are subject to completion of KYC verification. sg8 aims to process withdrawal requests promptly; however, processing times may vary depending on the payment method selected and the volume of requests being processed at any given time. GCash withdrawals are typically processed faster than bank transfer withdrawals.

sg8 reserves the right to request additional verification documentation before processing any withdrawal. Withdrawals will only be made to a payment account registered in the same name as the sg8 account. sg8 will not process withdrawals to third-party accounts under any circumstances.

Currency & Exchange

All account balances, wagers, winnings, and transactions are denominated in Philippine Peso. sg8 does not support multi-currency accounts. Any currency conversion costs incurred through your payment provider are your sole responsibility.

sg8 may from time to time offer bonuses, free spins, cashback promotions, and other incentives to registered players. All such offers are subject to specific terms and conditions that will be communicated at the time the offer is made. In the event of any conflict between a specific promotion's terms and these general Terms and Conditions, the specific promotion terms shall prevail.

Wagering Requirements

Bonus funds are subject to wagering requirements before they may be converted to withdrawable real money balances. The applicable wagering requirement multiplier will be stated clearly in the promotion details. sg8 reserves the right to modify or withdraw any bonus offer at any time, subject to honoring commitments already made to players who have accepted an offer in good faith.

Bonus Abuse

sg8 takes a zero-tolerance approach to bonus abuse. The following activities constitute bonus abuse and will result in forfeiture of all bonus funds and potential account suspension:

• Creating multiple accounts to claim the same bonus more than once.
• Coordinating with other players to exploit bonus terms through collusion.
• Using automated software or bots to meet wagering requirements.
• Placing low-risk or hedged bets designed to meet wagering requirements without genuine gameplay risk.
• Any other activity that sg8 reasonably determines to be an attempt to exploit promotional offers in bad faith.

sg8's determination of what constitutes bonus abuse is final and binding, subject to the dispute resolution process outlined in Section 13 of these Terms.

sg8 offers a range of game categories including live casino, slots, bingo, crash games, and fishing games. All games available on the sg8 platform are provided by licensed game suppliers and are subject to independent testing and certification for fairness and randomness where applicable.

Game outcomes are determined by certified Random Number Generator (RNG) systems or, in the case of live casino games, by real-time physical game mechanics conducted by live dealers. sg8 does not manipulate game outcomes and has no ability to influence the result of any individual game round.

Malfunction Policy

In the event of a technical malfunction, game error, or system failure that affects the outcome of a game round, sg8 reserves the right to void the affected game round and refund the wager amount to the player's account. Winnings generated as a result of a demonstrable technical error are not valid and will not be paid out. sg8 will communicate any such decisions to affected players promptly.

Disconnection Policy

sg8 is not responsible for losses incurred as a result of internet disconnection, device failure, or any other technical issue on the player's end during a game session. Players are advised to ensure a stable internet connection before commencing real money play. Where a game round is interrupted due to a server-side issue attributable to sg8, the platform will take reasonable steps to restore the player's position or refund the affected wager.

The following conduct is strictly prohibited on the sg8 platform. Engaging in any of the following activities will result in immediate account suspension, permanent termination, forfeiture of account balances, and may result in referral to the relevant Philippine law enforcement authorities:

• Fraudulent activity of any kind, including the use of stolen payment credentials, identity fraud, or misrepresentation of personal information.
• Money laundering or any attempt to use sg8 as a vehicle for the placement, layering, or integration of proceeds of crime, in violation of Republic Act No. 9160 (Anti-Money Laundering Act) and its amendments.
• Use of automated software, bots, scripts, or artificial intelligence tools to interact with the platform, place bets, or gain any unfair advantage over other players or the platform.
• Collusion with other players to gain an unfair advantage in any game, including but not limited to sharing hole cards in poker or coordinating bets in live casino games.
• Exploitation of software bugs or vulnerabilities to gain an advantage. Any such vulnerabilities discovered must be reported to sg8 immediately and must not be exploited.
• Chargebacks or payment reversals initiated in bad faith after funds have been used for gameplay.
• Accessing sg8 from a Prohibited Jurisdiction using a VPN, proxy, or any other method of circumventing geographic restrictions.
• Providing false information during registration, KYC verification, or at any other point during your use of the platform.

sg8 provides the following responsible gaming tools to all registered players, accessible directly from the account settings dashboard:

• Deposit Limits: Set daily, weekly, or monthly deposit limits to control your spending. Limit reductions take effect immediately; limit increases are subject to a 24-hour cooling-off period.
• Session Time Reminders: Set reminders to alert you when you have been playing for a specified duration.
• Self-Exclusion: Request a temporary or permanent self-exclusion from the sg8 platform. During a self-exclusion period, your account will be suspended and you will not be able to access any games or make deposits. Self-exclusion requests are processed within 24 hours.
• Reality Checks: Enable periodic pop-up notifications during gameplay that display your session duration and net gaming activity.

sg8 enforces a strict 21-and-above age requirement in compliance with PAGCOR regulations. Players who are found to be under 21 years of age will have their accounts immediately closed and any deposits will be returned, less any amounts already wagered.

sg8 also participates in PAGCOR's responsible gaming framework and supports the national self-exclusion registry. Players who have registered with PAGCOR's self-exclusion program will not be permitted to maintain an active sg8 account.

All content on the sg8 platform, including but not limited to the sg8 brand name, logo, website design, graphics, text, software, game interfaces, and all other materials, is the exclusive intellectual property of sg8 or its licensors and is protected by applicable Philippine and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the sg8 platform solely for your personal, non-commercial entertainment purposes in accordance with these Terms. This license does not include the right to:

• Copy, reproduce, distribute, or publicly display any sg8 content without prior written authorization.
• Modify, adapt, translate, or create derivative works based on sg8 content.
• Reverse engineer, decompile, or disassemble any sg8 software or game code.
• Use any sg8 trademark, logo, or brand identifier in any manner that could cause confusion or imply endorsement.

Any unauthorized use of sg8 intellectual property will result in immediate account termination and may give rise to legal action.

To the fullest extent permitted by applicable Philippine law, sg8 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to loss of profits, loss of data, loss of goodwill, or any other intangible losses.

sg8's total aggregate liability to any player in connection with any claim arising under these Terms shall not exceed the total amount deposited by that player into their sg8 account in the 30-day period immediately preceding the event giving rise to the claim.

sg8 does not warrant that the platform will be available at all times, free from errors, or free from viruses or other harmful components. The platform is provided on an "as is" and "as available" basis. sg8 will use reasonable efforts to maintain platform availability but does not guarantee uninterrupted access.

Nothing in these Terms shall limit or exclude sg8's liability for fraud, gross negligence, or any other liability that cannot be excluded or limited under applicable Philippine law.

sg8 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an account on sg8, you consent to the collection and processing of your personal data as described in the Privacy Policy.

sg8 is committed to protecting your personal data in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. Your personal data will not be sold to third parties. It may be shared with regulatory authorities, payment processors, and identity verification service providers as necessary to operate the platform and comply with legal obligations.

For full details on how sg8 handles your personal data, please refer to the Privacy Policy.

sg8 reserves the right to suspend or permanently terminate your account at any time, with or without prior notice, if sg8 reasonably determines that you have breached any provision of these Terms, engaged in prohibited conduct, or if required to do so by PAGCOR or any other competent regulatory or law enforcement authority.

Upon termination of your account for breach of these Terms, sg8 reserves the right to forfeit any account balance, including both real money funds and bonus funds, where such forfeiture is warranted by the nature of the breach (for example, in cases of fraud, money laundering, or bonus abuse).

Where an account is terminated for reasons other than breach of these Terms – for example, at the player's own request or due to a business decision by sg8 – any verified real money balance remaining in the account will be returned to the player via their registered payment method, subject to completion of any outstanding KYC requirements.

You may close your sg8 account at any time by contacting the 24/7 live chat support team. Account closure requests will be processed within a reasonable timeframe. Any pending withdrawal requests at the time of closure will be processed in the normal course.

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute, controversy, or claim arising out of or in connection with these Terms, or the breach, termination, or invalidity thereof, shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.

Dispute Resolution Process

If you have a complaint or dispute regarding any aspect of the sg8 platform, you should first contact the sg8 support team via 24/7 live chat. sg8 will acknowledge your complaint within 24 hours and aim to resolve it within 10 business days. If you are not satisfied with sg8's resolution of your complaint, you may escalate the matter to PAGCOR as the relevant regulatory authority.

sg8 will cooperate fully with any PAGCOR investigation or mediation process. The decision of PAGCOR in any regulatory dispute shall be final and binding on sg8, subject to any applicable legal rights of appeal.

Players are reminded that online casino gaming involves financial risk and that losses incurred through legitimate gameplay are not grounds for a dispute. sg8 will not refund losses arising from normal gameplay outcomes.

sg8 reserves the right to amend, update, or replace these Terms and Conditions at any time. Where changes are material, sg8 will provide reasonable notice to registered players via email or a prominent notice on the platform prior to the changes taking effect.

Your continued use of the sg8 platform following the effective date of any amended Terms constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the platform and may request account closure in accordance with Section 12.

It is your responsibility to review these Terms periodically to stay informed of any updates. The "Last Reviewed" date at the top of this page will be updated each time the Terms are revised.

If you have any questions, concerns, or feedback regarding these Terms and Conditions, or any other aspect of the sg8 platform, please contact the sg8 support team through the following channel:

• Live Chat: Available 24/7 directly from the sg8 platform – the fastest way to reach the support team.
• Email: [email protected] (plain text – not a clickable link)

sg8 is committed to responding to all player inquiries promptly and professionally. For regulatory matters, players may also contact PAGCOR directly through the official PAGCOR channels.

// document_version: 2026.01  ·  jurisdiction: Philippines  ·  regulator: PAGCOR  ·  currency: PHP